Last updated on October 29, 2022
In my day job, I am an assistant professor of technical communication at Arizona State University. My specialties are social media and digital ethics. In keeping with that research and teaching focus, Independent Clauses has signed on to a letter to Red Rocks Amphitheater that calls for the venue to stop using Amazon’s palm scanning as a method of ticketless entry. That letter is available here, along with a list of other organizations and artists who have signed it.
There are multiple reasons that I have included Independent Clauses on this letter. The overarching concerns are that technologies of this type are potentially ineffective and dangerous.
Secondly, identification technologies of this type often enact and enable databases of biometric information long after the information has been used. This is prima facie unethical; unless a person consents to longterm storage, information should be deleted when it is no longer needed for the purpose it was collected for. When information is not deleted, it can be requisitioned by the government for purposes that the person did not expect. It should not be possible for a person going to a concert to find their biometric data (originally gathered for concert entry purposes but transferred to other companies or the government) used against them in governmental, civil, or judicial proceedings.
Thirdly, palm scanning, retinal scanning, and other biometric markers are distinctive and unique identifiers. Data breaches are becoming an inevitable part of life; that which is collected will be breached at some point. This has already begun to occur: 28 million records of biometric data were breached in 2019. Breaches of distinctive identifiers (such as a palm print) would result in personal information being compromised to an extreme and perhaps unfixable degree.
In short, this particularly ineffective type of technology is often employed in ways that harm people who are subject to this technology, with communities of color and marginalized communities being particularly at risk.
You can read more about this call to reject palm scanning here. If you feel compelled to act online in relation to this issue, here are some ways.
If you want to post on Twitter, some suggestions include:
- Quote Evan Greer’s tweet or one of the tweets on Fight for the Future’s page, like this one. You can also link to AmazonDoesntRock.com.
- Tag @RedRocksCo, @
AEGWorldwide, @AEGpresents and @AXS to ensure you’re delivering our message to the decision makers loud and clear
If you are inclined to post on Instagram, you can:
- Use this graphic for Instagram
- Share Fight for the Future’s post!